Refund and Returns Policy:
Thank you for your interest in our return policy. At our company, we strive to provide a hassle-free return experience for our customers. We accept returns within seven days of receiving the goods and provide a Money Back refund or replacement, with the buyer responsible for paying for the return postage. However, we kindly request that you formally notify us via email within three days of receiving the item if you intend to return it.
To ensure smooth processing of your return, please note that all items must be unused, unopened, undamaged, and in resalable condition, just as you received them. Please note that shipping and handling fees are non-refundable, and in case we offer free shipping, we will deduct the actual shipping fees from your refund once the item is returned.
For any returns and refund-related queries or concerns, please address them to the Artistic Den Technical Services Team through the email provided below. We appreciate your business and hope to provide you excellent customer service.
Intention of Return Addressed to:
Artistic Den Technical Services Team
Email: sales@artisticden.com.au